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Terms and Conditions

Postage and Handling UK Orders:

For all Orders below the value of £15.00 a standard Postage charge of £1.50 is payable. 

Postage is Free for all Orders of £15.00 or more.

As new products are added to the site the Postage and Handling charges relating to these items will be included here at that time.

Delivery

We will endeavour to post orders within 48hrs of receipt of full payment.

All Greeting Card Orders will be sent using 1st class Royal Mail . Please allow up to 5 working days for receipt of goods.

Returns Policy Guarantee

You have the right to cancel your order at any point prior to that order being shipped.

You must inform us within 14 days of receipt of an order if you need to return any part of, or all of the goods received. You will then have another 14 days in which to return the goods to us. Upon receipt of the goods we will refund your account within 14 days.

All goods returned for a refund that are not deemed to be faulty must be in their original unopened packaging, unused and in undamaged condition.

To complete the return of any items we will require a copy of the receipt, proof of purchase or order number. This must match with the data we hold for that order.

We advise any return with a value greater than £20 is sent via an insured and trackable service as we cannot be held liable or accountable for the non-delivery of returns. 

Faulty Goods

Any Item received that is faulty or damaged may be returned to us for a replacement or full refund.

Not In Stock

For items shown as ‘Not in Stock’ – please contact us to obtain details of restocking schedule.

If you wish us to do so, we can email you when the item(s) are back in stock.

Where an Item is no longer available – the item may be removed from the site without notice or a message displayed to indicate that no further stock of this item is available.

We do not provide a back-order service.

Please refer to our Terms and Conditions page for more details about our Policies and Service.